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Search our step-by-step guides or browse topics below to run your shop smoothly.
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The most common setup tasks and questions from RetailOne merchants.
Set up your shop in 5 steps
Follow these five simple steps to get your shop running on RetailOne: 1. **Add your products** — Type the ...
Add your first product
To add a product: 1. Open the **Products** screen. 2. Tap **+ New Product**. 3. Type the product name and ...
Make a sale
Selling is fast: 1. Tap the products your customer is buying. 2. The total updates automatically. 3. Tap *...
Accept mobile money
RetailOne supports MTN MoMo and Airtel Money: 1. During checkout, tap **Mobile Money**. 2. Enter the custo...
Check what is running low
Never run out of popular items: 1. Open the **Stock** screen. 2. Items below their minimum level show a re...
Send an invoice
For credit customers and wholesale orders: 1. Create a sale as normal. 2. Instead of Pay, tap **Invoice**....
Track unpaid invoices
Keep control of who owes you: 1. Open **Invoices → Unpaid**. 2. See all outstanding invoices sorted by due...
Complete topic directory
Explore every capability of your shop system by category.
Getting started
3 guides ↓Set up your shop in 5 steps
Follow these five simple steps to get your shop running on RetailOne: 1. **Add your products** —...
Add your first product
To add a product: 1. Open the **Products** screen. 2. Tap **+ New Product**. 3. Type the product...
Invite your staff
Your plan includes 4 users. To add a team member: 1. Go to **Settings → Users**. 2. Tap **Add Us...
Selling
3 guides ↓Make a sale
Selling is fast: 1. Tap the products your customer is buying. 2. The total updates automatically...
Accept mobile money
RetailOne supports MTN MoMo and Airtel Money: 1. During checkout, tap **Mobile Money**. 2. Enter...
Print or share a receipt
After every sale you can: 1. **Print** — If you have a receipt printer connected, it prints auto...
Stock
2 guides ↓Invoices
2 guides ↓Still need assistance?
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